Terms of Service

Agreement

These terms are an agreement between you (the merchant installing the app, and anyone acting for you) and QOL Pro (“we”, “us”). By installing or using the QOL Pro app, its storefront blocks, or this website, you agree to them. If you do not agree, do not install or use the app.

The service

QOL Pro is a Shopify app that adds a Quick Order List and related blocks to your online store through a Shopify theme app extension, together with an admin dashboard inside Shopify. We may improve, change or remove features over time.

Your license

While the app is installed on your store and your plan (or free trial) is active, we grant you a limited, non-exclusive, non-transferable, revocable license to use QOL Pro on that store, in the way the app is delivered through Shopify. The license ends when you uninstall the app or when your plan or trial ends.

What you may not do

QOL Pro is licensed, not sold. You may not, and may not allow anyone else to:

• copy, download for reuse, extract or reproduce the app's code, including its JavaScript, CSS, Liquid, markup structure or design, in whole or in part;
• paste or host the app's code in a theme, another app or any other project so that it keeps working without an active installation and plan;
• modify, translate, decompile, de-minify for reuse, reverse engineer or create derivative works from the app, except where the law gives you that right regardless of these terms;
• use the app, or anything learned from inspecting it, to build or improve a competing product;
• resell, sublicense, rent or redistribute the app, or use one installation to serve stores other than the one it is installed on;
• remove or hide copyright or license notices, or work around plan checks, trial limits or other technical restrictions;
• install the app repeatedly, or across related stores, to obtain free trials you are not entitled to.

Configuring the blocks in the theme editor, and styling them with your own CSS in your own theme, is of course allowed.

Intellectual property

The app, its code, design, documentation, name and logo are owned by us and protected by copyright and other laws. Nothing in these terms transfers ownership to you. The code being visible in a browser does not make it free to reuse. Your store's content and data remain yours.

If we find our code in use outside an active installation, we may ask Shopify, a hosting provider or a marketplace to remove it, and we may seek any other remedy the law allows.

Plans, trials and billing

Plans and any free trial are shown in the app's pricing page inside Shopify. All charges are billed by Shopify through your Shopify invoice, under Shopify's own billing terms; we never see or store your payment details. Without an active plan or trial the storefront blocks stop displaying. You can cancel at any time by changing your plan or uninstalling the app. Refunds, where due, are handled through Shopify.

Your responsibilities

You are responsible for your store, your products, prices and inventory, for how you configure the app, and for complying with the laws that apply to your business and with Shopify's terms. Test changes on an unpublished theme before publishing them.

Third-party services

The app runs on Shopify and depends on it. Optional features connect to services you choose, such as Klaviyo for back-in-stock notifications, and our support chat is provided by Crisp. Those services are governed by their own terms and privacy policies. See our Privacy Policy for what data is involved.

Support and availability

We provide support by chat and email and aim to respond promptly, but we do not guarantee response times or uninterrupted availability. Themes and other apps vary widely; we will make reasonable efforts to help with compatibility but cannot guarantee the app works with every theme or customization.

Disclaimer

The app is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows.

Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, sales or data. Our total liability for any claim relating to the app is limited to the amount you paid for it in the three months before the claim arose.

Ending the agreement

You can end this agreement at any time by uninstalling the app. We may suspend or end your access if you breach these terms, in particular the restrictions above. The sections on restrictions, intellectual property, disclaimer and limitation of liability continue to apply after the agreement ends.

Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws rules. Any dispute relating to these terms or the app will be brought in the state or federal courts located in Texas, and you and we consent to their jurisdiction. If you are a consumer, this does not remove any mandatory protections you have under the law of the place where you live.

Changes to these terms

If we make meaningful changes, we will update the date above. Continuing to use QOL Pro after a change means you accept the updated terms.

Contact

Questions about these terms, or a licensing request? Email [email protected].