Back in stock
When an item is out of stock, customers can click “Notify me” to get an email when it’s available again. Back in stock is currently supported with Klaviyo only. If you use another email service provider (ESP) and need back-in-stock notifications, please contact support.
What you need
In the block settings, open the Back in stock section and enter your Klaviyo Public API Key. You can find it in Klaviyo under Settings → Account → API Keys. Once the key is set, the “Notify me” button appears for out-of-stock variants when the conditions below are met.
When the button appears
The “Notify me” button only shows when:
- The variant is out of stock, and
- You do not allow backorders for that variant.
If you allow backorders, customers see the normal “Add to cart” instead, so no “Notify me” button is shown.
Hiding it on specific products or variants
You can turn off the back-in-stock button for certain items without disabling it everywhere—for example for one-off or discontinued products.
- Whole product: Add the tag
QOL_BIS_Disableto the product. The button will not show for any of its variants. - Single variant: In Shopify admin, add a custom field (metafield) to the variant with namespace and key
qol.bis_disable, type True/False. Set it to True for variants that should not show the button.